CSIRO ON: Blended Learning Program Ecosystem, Analytics Design & Support
The ON team from the CSIRO required a public-facing initiative for early career researchers. The requirements were for an experiential, blended learning program with expert coaching and mentoring aspects and the ability for individuals to start either a) at their own designated start time or b) in conjunction with Australia-wide marketing events. The program was designed to provide participants with a taster of:
- creating positive impact from research
- innovation in research and science
- research career pathways other than funded placement and academia
- business models for startup and entrepreneurship
- further and more advanced CSIRO ON programs available to researchers.
The technology behind the bespoke design consisted of multiple platforms and APIs that communicated schedules, bookings and learner progress to key program coordinators. Key features of the final learning solution included:
- Program registration via varying online form channels that were integrated with a CRM containing segmentation of target audience for later follow up and marketing.
- Automated email sequences and campaigns based on triggers to promote program completion.
- Self, peer and coach assessment design for assignment items
- Learning analytics from 3x online learning platforms displayed in a Power BI dashboard
- Agile approach project management for MVP design and target market testing of multiple platforms.
Over 5000+ learners partook in the program in one year and provided a 4.5 net promoter score thus proving the project MVP a success.
Testimonial
“Paperbark Innovative were contracted in this project as online technology specialists and digital learning consultants. Throughout the project, they professionally and patiently supported us through the design and delivery process of the blended learning program. They provided us with unbiased assessments of the best learning platform solution that met our needs and were always looking for ways to add value. An example of this is when Paperbark (Innovative) would take the extra step to bring forward alternative options when we were stuck on particular design dilemmas. Paperbark’s broad experience in web design, instructional design and learning technology proved to be an invaluable asset and they were critical to the successful delivery of the project.” – Emily, CSIRO ON